If you are still dissatisfied after 6 to 8 weeks you must consider your options as your child's happiness at such a young age is being undermined.
When you have to make a formal complaint
It is a matter for you whether you want to proceed further with your complaint about a school and take it to a much more formal level. All schools have a policy for dealing with serious complaints on any subject that you can follow. This is described in this resource This process can be lengthy and stressful for parents and you need to consider seriously whether it is in the best interests of your child and family to do this, when there may be other options for your child's education.
Consider your options in primary education if you do decide to remove your child from his school and take advice from your child's therapist.
Contacting the police
In very rare cases parents have contacted the police when bullying has become impossible to contain and their child feels very threatened. A liaison officer who has experience would deal with this sensitive issue, if parents felt that that support from the police was needed.
Contact organisations that provide detailed information on bullying.
A complete list of organisations that can provide help or support on bullying issues is provided in annex I of the overarching Safe to Learn guidance.
Advice for young people who are concerned about bullying is available on the DirectGov website. You can also find further information on cyberbullying on this site.
The Anti-Bullying Alliance, an umbrella group of over 60 charitable and other organisations working in the anti-bullying field, has a range of information and resources for practitioners on their website.
Advice for parents on dealing with the bullying of their child is available on the Parentline Plus website.
Other sources of information
Working across London, Beatbullying operates youth-led anti-bullying campaigns. Also provides training and anti-bullying tool kits.
Website created by Leicestershire anti-bullying team, has lots of useful information, guidance and resources.
Bully Free Zone
Provides a peer mediation service, written and telephone advice, and provides training for children and young people, parents, teachers, youth workers and other professionals.
Bullying UK (formerly Bullying Online)
Charity providing an email advice service for children and young people as well as lots of online help and information, for schools as well as pupils.
Provides a 24 hour telephone helpline for children and young people. Website features help and advice on bullying.
Children's Legal Centre
Provides legal advice, information, assistance and representation to children, parents and carers, and professionals working with children, on all areas of education law, including bullying.
Charity committed to preventing bullying and child sexual abuse. Produces resources, offers training, provides a helpline and carries out research.
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Text for this page: When you are still concerned
Text for this whole section: Teasing and bullying